As far as her work on Crossroads is concerned she has no doubts. "I think this is a very good show.
It has down-to-earth simplicity, it appeals to many, many people who simply never miss it. People can really identify
with it. The trouble with so much of TV and films today is that there's too much that people can't identify with,
that they can't really understand. But this show is sheer good family entertainment. People appreciate it, the
characters could be themselves, or their sisters or their brother or husband. I think this is good, I think it is vital
that we have something like that."
As far as the critics who knock the show are concerned, Jo Richardson has no time for their attacks. "It is just
as demanding to create this type of entertainment as it is to put on something supposedly more intellectual. I've done
Shakespeare and Harold Pinter and they were certainly demanding, but this is equally demanding. In a different way,
of course, but just as tough. It is certainly just as important to put over well."
In the end, Jo Richardson loves Crossroads because the public respond so personally to the show. A lot
of people may not like it, but millions of fans tune in every night it is on TV. "If it wasn't for the public, I wouldn't
be here. Even if you only please people half the time. It's great when you get letters from old people and lonely
people and they say how marvellous it is and how they watch it every night and feel happier for it. That's what
it's all about."